- Spyware scan & removal
- Virus scan & removal
- Software installation/troubleshooting (Internet Explorer, MS Office, etc.)
- Hardware assistance/troubleshooting (Printers, iPods, Digital Cameras, etc.)
How am I charged for Blue Screen remote technical support?
- We charge an hourly rate for remote technical support. Please contact us for fees. If we are unable to fix your issue, the fees for that job will be waived and you will be charged nothing.
What type of website work does Blue Screen do?
- Blue Screen will build your website to your specifications. At this time, Blue Screen focuses on HTML driven websites, and does not build with Flash.
Who hosts the websites Blue Screen creates?
- Unless you are already signed up or being hosted by another company, Blue Screen-created websites are hosted by Dot5 Hosting.
How am I charged for a Blue Screen-built website?
- We charge a previously agreed upon fee for the website based on size & needs. When that is complete, we charge an hourly rate for additional updates/maintenance.
What type of data recovery does Blue Screen do?
- Level 1: recover accidentally deleted files from a functioning computer.
- Level 2: recover data from a failing or failed hard drive.
- Blue Screen does not perform Level 3 data recovery.
How am I charged for Blue Screen data recovery?
- We charge per job for data recovery. Please contact us for fee information. If we are unable to recover any data, the fees will be waived for that job and you will be charged nothing.
How can I contact Blue Screen I.T. for more information?
- Please visit the Contact Us page on this website or email info@bluescreenit.com.
Will Blue Screen perform I.T. services that are not listed on the website?
- If you would like a bid on a service, or would just like to discuss it, please let us know via the Contact Us page.
